Privacy
Policy

At Physichem Publishers, we take your privacy and the protection of your personal information very seriously. This privacy policy sets out how we collect, use, store and disclose your personal information when you visit our website, www.fisichem.co.za, or when you interact with us in any way.

Information we collect

We may collect the following types of personal information when you use our website or interact with us:

• Your name and contact information, including your email address, phone number and postal address;
• Information about the products you purchase from us;
• Information about your use of our website, such as your IP address, device type and browser type;
• Any other personal information you provide to us in the course of using our website or interacting with us.

How we use your information

We may use your personal information for the following purposes:

• To process your orders and deliver the products you have purchased;
• To communicate with you about your orders, including to send you order confirmations, shipping notifications and other transactional messages;
• To provide you with customer support and respond to your inquiries;
• To improve our website and services, including by analyzing how our customers use our website;
• To comply with legal obligations and resolve any disputes that may arise.

Disclosure of your information

We may disclose your personal information to the following third parties:

• Our service providers, such as payment processors, shipping companies and customer support providers, who help us to provide our services;
• Any competent law enforcement body, regulatory body, government agency or court where we are required to do so by law, regulation or legal process;

Security of your information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use or disclosure.

Your rights

You have the right to access, correct and delete your personal information, as well as to object to or restrict the processing of your personal information. To exercise these rights, please contact us using the contact details below.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Contact us

If you have any questions or concerns about this privacy policy or our handling of your personal information, please contact us at info@fisichem.co.za.